Privacy Policy
Last updated: January 2026
Welcome to flore ("we", "our", "us"), accessible at https://flore.in. Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you use our website or place an order, we may collect the following information:
- •Personal details such as name, email address, phone number
- •Shipping and billing address
- •Order details and purchase history
- •Payment-related information (payments are securely processed via Cashfree; we do not store card or UPI details)
- •Any information you provide for customised or personalised products (e.g., names or messages on chocolates)
How We Use Your Information
We use your information to:
- •Process and deliver your orders
- •Communicate order confirmations, updates, and support responses
- •Improve our website and services
- •Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Cookies & Tracking
Currently, flore does not actively use analytics tools or marketing pixels. However, basic cookies required for website functionality may be used.
Data Security
We implement reasonable security measures to protect your personal data. All online payments are handled securely by Cashfree, a trusted payment gateway.
Third-Party Services
We may share limited data with trusted third-party partners only when necessary for:
- •Payment processing (Cashfree)
- •Order fulfillment and delivery
These partners are obligated to keep your data confidential.
Your Rights
You have the right to:
- •Request access to your personal data
- •Request correction or deletion of your data
- •Withdraw consent (where applicable)
To exercise these rights, contact us at contact@flore.in.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Your privacy matters to us. We are committed to protecting your personal information and being transparent about how we use it.